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From The Fletcher School Situation Room: “Is it Life or Death?”

The Fletcher School Situation Room has played a pivotal role in supporting Ushahidi’s deployment in Haiti. Denise Roz Sewell, one of Fletcher’s core volunteers, has been on the front lines of the disaster response. Roz is a Pickering Fellow and was a Fulbright scholar in Morocco prior to joining Fletcher. She shares a startling experience with us here.

“It is Life or Death?”
Before starting with the Fletcher Situation Room, I can honestly say that I said that phrase without ever actually meaning it. Normally, it was said in mocking because whatever deadline was coming up seemed like the epitome of life or death for me at that moment. However, this Sunday, I turned to a fellow colleague who came up to ask a question and I replied, “Is it life or death?” She blinked and said, “Well, no…” I immediately turned back to my computer and calmly added, “Alright then, I’ll come find you later, because this is.”

Picture 3

I had just received a twitter message on the Haiti Ushahidi website, saying that not only were people still trapped in a building in Port-au-Prince but that one among their party was badly injured. Since this report was from twitter, I turned to one of our Haitian volunteers to confirm the information. Using our SitRoom GoPhone (T-Mobile, of course, for its free calls to Haiti), we called the phone number left on the report, and four very distressed Haitians picked up on the other line. They were on the second floor of a factory, unable to leave and unable to get help for their bleeding friend. I took this information and instantly mapped it. Hypercube and Google Earth are constantly open windows on my desktop, and within 5 minutes at most, I can find coordinates to most locations in Haiti.

Picture 4

This is partially due to the fact that our mapping team has spent 12 days scouring the web for locations in Haiti so that now, there isn’t any part of the country that we have not seen. This is also due to the fact that we now have an ‘Urgent Response Team’ (headed by Jen Ziemke and myself) and our whole job is to respond to these types of messages. That way, when I learn of someone bleeding on the second floor of a Haitian factory, I can confirm it, map it, and send it to our contacts in the United States Coast Guard within 15 minutes via email or Skype:
Roz: So we know we talked to two people that were on the scene, and we asked them if they were ok and she said that three people were ok and one was not. We asked them if that person was bleeding and then they said yes, and then the call was cut off. It sounded like they were inside, not outside, it had a tunnel effect, similar to a factory.
Coast Guard: Is your opinion that they are trapped, crushed, just stuck in a house that they can’t get out of due to other injuries?

Roz: In my opinion, it seems that they are stuck in an unsafe or that the person is too injured to be moved. They were speaking as if the situation was very urgent.

Roz: GPS = 18.528995, -72.406196

Coast Guard: Working on it

After this, the USCG deploys a team and a helicopter to the coordinates that we gave. So yes, it was life or death, but this time our work allowed us to say ‘life.’

Posted in Crisis, Deployment, Disaster. Tagged with , , .

13 Responses

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  1. Jessica Heinzelman said

    Incredible effort, Roz and the Fletcher team! This is a story that needs to be told and the lessons learned by the highest levels of governments and aid organizatoins. Look what Ushahidi and committed people (inside Haiti and out) can accomplish with more love than money and more ideas than bureaucracy! Go Team!

  2. awesome, need to be sharing this stuff, a hidden gem you have here i sticking a link on my site to this post. thanks

  3. I agree, thanks for letting me know dude, very informative, waht people can achieve is incredible

  4. Very inspiring story. Already passed this link on to my mates.

  5. It is really awesome, need to be sharing this stuff, a hidden gem you have here i sticking a link on my site to this post. I want a blog for the
    Painting and Decorating

    , as i have been working on this subject.

  6. very inspiring, depends were you are from. daily goings on for my family, thanks

Continuing the Discussion

  1. Separating the Wheat from the Chaff – The Ushahidi Blog linked to this post on 27 January 2010

    [...] other than the source itself? Is it actionable (meaning does there need to be follow up response)? Is that response urgent or can it be [...]

  2. Tweets that mention From The Fletcher School Situation Room: “Is it Life or Death?” – The Ushahidi Blog -- Topsy.com linked to this post on 27 January 2010

    [...] This post was mentioned on Twitter by ushahidi, Patrick Meier, Ory Okolloh, Ctr4FutureCivicMedia, Josef Scarantino and others. Josef Scarantino said: RT @ushahidi: On the Ushahidi blog From The Fletcher School Situation Room: “Is it Life or Death?” http://bit.ly/9wGNRQ [...]

  3. Ushahidi crea Swift River, una herramienta para verificar la información ciudadana – Periodismo Ciudadano linked to this post on 29 January 2010

    [...] Swift River intentará resolver este tipo de conflictos ante el diluvio de información generada en línea, ya que en algunos casos, ahorrar tiempo puede, salvar vidas. [...]

  4. Haiti: Taking Stock of How We Are Doing – The Ushahidi Blog linked to this post on 6 February 2010

    [...] or water, in Diquini to a location that Ushahidi had identified for them.” Roz herself wrote this blog post on one of her success [...]

  5. Confessions of a Mixed Girl « The Aesthetic of Lostness linked to this post on 15 March 2010

    [...] Confessions of a Mixed Girl There is actually a really good reason as to why I haven’t written in a two months. Usually, I can give some half-baked excuse about my world has just gotten too busy for a blog post, but this time I would say that excuse has been baked fully and could be over done. I have been on crisis mapping for the earthquake in Haiti using a tool called Ushahidi (www.ushahidi.com), and this simple mapping tool has become the forefront in disaster and humanitarian response. My jobs have ranged from mapper, SMS coordinator, SMS manager, Urgent Response Team Lead, and now, Director of Crisis Mapping. I actually wrote a blog post detailing one of my experiences over the past few weeks, which can find here. [...]

  6. The internet: The new face of disaster reporting | Editorial | CompareMobiles.com linked to this post on 28 March 2010

    [...] code for the Frontline SMS-Ushahidi project. Patrick Meier of Ushahidi told of how they received an urgent message from Haitians trapped in a factory, one of them badly injured. Working with contacts at the US Coast Guard, they were able to relay [...]

  7. Kevin Anderson: How News is Amplified in Times of Crisis | The People Behind the Paper.lis linked to this post on 27 February 2012

    [...] Meier at Ushahidi tells a story of how they got a report into the system and in 15 minutes were in touch with the US Coast Guard on [...]

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